Policies & Forms

Requirements for boarding

For the health and safety of our canine guests and staff, we require the following medical protocol:

• Rabies (1 or 3 yr)
• DHPP (1 or 3 yr, Distemper) OR titers
• Bordetella within 1 yr (Canine Cough)
• Fecal exam to check for parasites within 1 yr
• Flea & tick prevention

Health requirements

Please also note the following:

• One "Day Board" evaluation required before any overnight boarding.
• Dogs showing signs of illness will not be allowed to enter the premises.
• Dogs recently rescued from a shelter or foster may require a 2 week waiting period.
• Dogs exhibiting aggression toward people or other pets will not be allowed.
• Females in season will not be allowed.

Pick up & drop off

When you make a boarding reservation, you will need to make an appointment time to drop off and pick up your pet(s). Arriving on time for these appointments is important as we arrange the daily exercise schedule around the appointments we have each day. If you arrive at an unscheduled time you may be asked to wait.

If you are dropping off before a flight, this may interfere with getting to the airport on time. If you have scheduled to have your dog bathed before pick up and you arrive early, it is possible that your dog will not be ready to go home yet. So, please plan accordingly. We do understand that unexpected circumstances do arise, and we will make every effort to accommodate your needs, but advance notification is expected.

Drop off and pick up times are scheduled in 15 minute windows from 7:30 – 11:30 AM and 4:30 – 7:30 PM.

Making a reservation

For best availability, it is recommended reservations be made well in advance. Reservations can be secured in person by visiting our facility for a tour, over the telephone by calling (706) 253-4949, or through our Online / Pet Portal.

If you are a new client, we will be happy to assist you in getting registered through our online Pet Portal. If you don't have access to a computer, you may stop by the facility and we would be more than happy to help you at that time.

You will also need to provide verification of all the required vaccinations for each pet. This may be done by bringing in copies of the vaccination certificates, or by having your vet email them to RaddasK9Campus@gmail.com.

Cancelling a reservation

Due to high demand, all reservations require a deposit in the amount of 50% of your stay at time of booking.

You can cancel your reservation up to 14 days prior to your scheduled date of arrival and get 100% of your deposit refunded (provided it does not fall under our holiday policies). If you cancel 7 days prior to your arrival you will get 50% of your deposit back. If you cancel within the 7 days prior to arrival or you fail to show up for your reservation, you will forfeit the entire deposit.

Once your pet has checked in for their stay, you will be charged for the entire amount of the original booking.

Holiday policy

Please note that our lobby is closed for arrivals and departures on the following holidays (and thereby requires a two-night minimum stay with a non-refundable deposit):

• Easter Sunday
• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving
• Christmas Eve
• Christmas Day
• New Year's Eve
• New Year's Day
• Spring Break & Fall Breaks

Our lobby will remain open during the week of Spring Break & Fall Breaks. All deposits will be applied to final charges.

Peak rates

Beginning January 1st, 2024, the above listed holidays will be charged our peak rates at an additional $5.00 per day / per kennel.